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FAQ

About Tranquility Dentistry

Welcome to Tranquility Dentistry, where your comfort and oral health are our top priorities. Below, you’ll find answers to common questions about our services, appointments, payments, and more. If you need further assistance, don’t hesitate to contact us.

We’re known for our calming environment, gentle approach, and patient-first care. As a top-rated dentist in Ipswich, we blend modern technology with personalised service to make every visit stress-free.

We’re proudly locally owned, committed to patient-centred care, and trusted by families across Ipswich and Raceview.

Appointments & Clinic Hours

We are open:

  • Monday to Friday: 8:00 AM – 5:00 PM
  • Saturday: 9:00 AM – 2:00 PM (by appointment)
  • Sunday: Closed

Emergency appointments may be available outside regular hours—please call us for assistance.

You can schedule an appointment by:

While we prioritise scheduled appointments, we do our best to accommodate walk-ins based on availability. For urgent dental needs, please call ahead.

We kindly request at least 24 hours' notice for cancellations or rescheduling to avoid a late cancellation fee. This allows us to offer the slot to another patient in need.

Yes – we do. Tranquility Dentistry have a policy of keeping appointments available for emergency dental services. Whilst we hope you never need dental care in an emergency – we are here for you if you do. If you are having a dental emergency give us a call as soon as possible and we’ll help you however we can.

Payments & Insurance

Yes! We accept most major Australian health funds (including Medibank, Bupa, HCF, and more) and can process claims on the spot via HICAPS. Please bring your insurance card to your appointment.

We accept:

  • Cash
  • Credit/Debit Cards (Visa, Mastercard, AMEX)
  • HICAPS (for instant health fund claims)
  • Payment plans (subject to approval)

Yes! We provide flexible payment options through ZipPay, Afterpay and DentiCare. Ask our team for details.

Costs vary depending on your needs. After your consultation, we’ll provide a transparent treatment plan with pricing so you can make an informed decision.

Services & Treatments

We provide comprehensive dental care, including:
✔ General Dentistry (Check-ups, Cleanings, Fillings)
✔ Children’s Dentistry (Mouth Guards, Fissure Seals, Orthodontic Early Intervention)
✔ Cosmetic Dentistry (Teeth Whitening, Veneers)
✔ Emergency Dentistry (Toothaches, Broken Teeth)
✔ Dental Implants, Dentures & Crowns
✔ Orthodontics (Clear Aligners, Braces)
✔ Root Canal Therapy
✔ Wisdom Teeth Removal

Absolutely! We specialise in gentle, anxiety-free dentistry with options like:

  • Nitrous Oxide (Happy Gas)
  • Oral Sedation
  • IV Sedation (with a thorough medical screening for complex procedures)

Let us know your concerns—we’ll ensure a stress-free experience.

Yes – we love treating kids! Our family-friendly approach makes Tranquility Dentistry a trusted choice for children’s dental care in Ipswich. We recommend booking your child’s first dental visit by their first birthday or when their first tooth comes through. Early check-ups help build positive dental habits and keep little smiles healthy from the start.

Patient Comfort & Safety

Yes! Our practice is fully wheelchair-friendly with accessible parking and treatment rooms.

We take a calm, patient-centered approach with:

  • A soothing clinic environment
  • Clear explanations before any procedure

Sedation options if needed

Aftercare & Follow-Up

We’ll provide detailed aftercare instructions, but general tips include:

  • Avoid smoking & drinking through a straw
  • Eat soft foods & avoid hot liquids
  • Take prescribed medications as directed

Yes! We’ll notify you via SMS or email before your scheduled visit.

We recommended having a check-up with your dentist every 6 months. If you have any oral pain or discomfort before your next 6-monthly check-up is due, please book in to see one of our team sooner.

We are committed
to your health and well-being.

The Tranquility Dentistry Philosophy

At Tranquility Dentistry, we have a passion for improving your dental health in an affordable and comfortable way. We believe having a good relationship with your dental team, especially from a young age, is the best way to reduce fear and maintain your health so you have fewer issues in the future!

Our philosophy is to find the best solution for your dental health, taking into account all relevant factors, and do the best job we can with the least amount of discomfort possible. We will take the time to listen to your concerns, help you understand your diagnosis and explain different treatment options so you can make the best choice for yourself. To make your experience more comfortable we ensure we are as gentle as possible, and make sure you can communicate with us through your procedure, and we also provide options for anxiety and fear to help you.

We are conveniently located in Yamanto, just south of the Ipswich city centre (close to Raceview and Flinders View), servicing West (Willowbank, Amberley, Walloon), South (Deebing Heights, Ripley and Providence), East (Collingwood Park, Redbank and Springfield) and North (Brassal, Karalee) of Ipswich, but we welcome everyone!

As we believe your dental treatment doesn’t start and end with your teeth, we will be welcoming you to your visit with some questions which you may not usually expect at a checkup. Your work schedule, family commitments, and overall health will help us to determine how best to help you long term.

We work with people of all ages, but are particularly known for our nurturing and care of little ones. We take excellent care of your children and like to make going to the dentist something that they can enjoy and be relaxed about, not scared. We do not hesitate to help children to relax with our supportive team, toys and if needed we don’t hesitate to use a little nitrous oxide (happy gas) to ease the process in the dental chair. We have an awards program for our little ones to help them to feel, strong, brave and confident in coming to the dentist.